Shipping
Every Tornella order ships free, worldwide. Here is exactly what to expect from checkout to your doorstep.
Processing
Orders are processed within 1–2 business days. You will receive a confirmation email at checkout and a tracking email as soon as your order dispatches.
Delivery Times
| Region | Estimated Delivery |
|---|---|
| United States | 3–7 business days |
| United Kingdom & Europe | 5–10 business days |
| Australia, NZ & Asia | 6–12 business days |
| Rest of world | 7–14 business days |
Estimates begin from dispatch, not from the order date, and can vary during peak periods.
Tracking
Your tracking link is emailed at dispatch and updates as the carrier scans your parcel. If tracking has not moved for more than 5 business days, email support@tornella.com and we will investigate with the carrier.
Order Changes
Need to fix an address or change an order? Email us as soon as possible; we can usually amend anything before dispatch.
Damaged in Transit
If your order arrives damaged, email a photo to support@tornella.com within 14 days of delivery and we will send a free replacement or refund you in full.
Tornella · support@tornella.com · Last updated July 2026