Privacy Policy
Your privacy matters to us. This policy explains what information Tornella collects when you visit tornella.com, how we use it, and the choices you have.
What We Collect
When you place an order we collect your name, email address, shipping address, and payment details (processed securely by our payment providers; we never see or store full card numbers). When you browse, we collect standard analytics data such as pages viewed, device type, and approximate location. If you join our newsletter, we store your email address.
How We Use It
- To process and deliver your orders and send order updates.
- To answer support requests sent to support@tornella.com.
- To send newsletter emails you have opted into. You can unsubscribe at any time with one click.
- To improve our store through aggregated, anonymised analytics.
What We Don't Do
- We do not sell or rent your personal information to anyone.
- We do not send marketing email you have not opted into.
- We do not store payment card details on our servers.
Cookies
We use cookies to keep your cart working, remember preferences, and understand how visitors use the site. You can block cookies in your browser settings; the cart may not function without essential cookies.
Your Rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email support@tornella.com and we will action your request within 30 days.
Updates
We may update this policy as our store grows. Material changes will be posted on this page with a new "last updated" date.
Tornella · support@tornella.com · Last updated July 2026